![]() ![]() Peter Pan Bus Lines reserves the right to refuse acceptance of any pet and may remove any pet exhibiting behavior that violates our policyĪ pet carrier will count as one piece of carry-on baggage. The pet must be odorless, harmless, not disruptive/aggressive, and require no attention during travel. The pet must be at least eight weeks old and must be under your control at all times. The pet carrier must be placed under the seat. Pets must remain completely in the carrier throughout the duration of the trip. The pet carrier must allow the pet to stand up, turn around, and lie down in a natural position while inside the pet carrier. The maximum size for the pet carriers is 19” long x 14” wide x 10.5 high. The carrier may be hard or soft sided but must be leak proof and well ventilated. The combined weight of the pet and the carrier may not exceed 25 pounds. Peter Pan Bus Lines will allow passengers to bring with them a small dog or a cat (no other pets allowed) on board all their motor coaches. Please contact Customer Care at /request for assistance if you are not able to reset your password.Peter Pan Bus lines reserves the right to change and/or modify the schedule of a passenger(s) travelling with a pet in the event that any passenger and/or driver has allergic symptoms that could impair their health or effect the operators ability to safely operate the motor coach Once the new password is accepted you will be brought back to to log in to your account. You will then be asked to enter a new password twice. When you receive the email notification for the password reset, please either click on the link in the email or copy-and-paste the link into your web browser. You can reset your password online here: If you are having difficulty to log into your Peter Pan account, try the following steps:Ĭonfirm your email and password are entered correctly Please have your ticket confirmation number, itinerary, email address, the customer name and billing information available.įor information on changing your travel date and time, please view here ![]() ![]() We recommend contacting Customer Care before purchasing another ticket. If you did not receive the ticket confirmation email, contact our Customer Care Center at /request for assistance. Please check your “junk” or “spam” folder to ensure the email was not directed there in error. Solution home Knowledge base Ticketing Help With Your Ticket Order and AccountĪfter your ticket purchase is complete, a confirmation email containing your ticket and/or QR code will be sent to the email address provided during the order.
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